Last updated · refreshes automatically as new data lands.
Looking for an alternative to Zendesk? Site Stats Database tracks 16 other live chat tools; the top ones are below, ranked by adoption, with authority and traffic for each and the leading sites that use them. Zendesk itself is used by 1,108 websites. Back to Zendesk.
| Live Chat | Websites | Share | Median DR | Median traffic | Compare |
|---|---|---|---|---|---|
| Zendesk (this page) |
| 1,108 |
| 6.1% |
| 41 |
| 7,512 |
| - |
| Tawk.to | 5,857 | 32.5% | 25 | 3,068 | Zendesk vs Tawk.to |
| HubSpot Chat | 3,998 | 22.2% | 44 | 8,722 | Zendesk vs HubSpot Chat |
| Crisp | 1,275 | 7.1% | 38 | 3,419 | Zendesk vs Crisp |
| LiveChat | 1,216 | 6.7% | 37 | 7,325 | Zendesk vs LiveChat |
| Help Scout | 731 | 4.1% | 48 | 11,029 | Zendesk vs Help Scout |
| Gorgias | 718 | 4.0% | 40 | 26,357 | Zendesk vs Gorgias |
| Freshchat | 667 | 3.7% | 42 | 6,840 | Zendesk vs Freshchat |
| Tidio | 553 | 3.1% | 25 | 5,368 | Zendesk vs Tidio |
| Podium | 465 | 2.6% | 11 | 4,124 | Zendesk vs Podium |
| Drift | 353 | 2.0% | 36 | 5,375 | Zendesk vs Drift |
| Intercom | 187 | 1.0% | 55 | 9,312 | Zendesk vs Intercom |
| ManyChat | 171 | 0.9% | 29 | 4,747 | Zendesk vs ManyChat |
| Olark | 149 | 0.8% | 37 | 21,058 | Zendesk vs Olark |
| Zoho SalesIQ | 140 | 0.8% | 30 | 4,391 | Zendesk vs Zoho SalesIQ |
| Re:amaze | 126 | 0.7% | 32 | 13,174 | Zendesk vs Re:amaze |
| JivoChat | 120 | 0.7% | 26 | 2,181 | Zendesk vs JivoChat |
tawk.to is a widely used free live-chat widget.
5,857
Websites
32.5%
Share of Live Chat
25
Median DR
3,068
Median traffic
Top sites using Tawk.to
HubSpot Chat is the live-chat and chatbot tool within HubSpot.
3,998
Websites
22.2%
Share of Live Chat
44
Median DR
8,722
Median traffic
Top sites using HubSpot Chat
Crisp is a multichannel business-messaging and support platform.
1,275
Websites
7.1%
Share of Live Chat
38
Median DR
3,419
Median traffic
Top sites using Crisp
LiveChat is a customer-service live-chat platform.
1,216
Websites
6.7%
Share of Live Chat
37
Median DR
7,325
Median traffic
Top sites using LiveChat
Help Scout is a shared-inbox help desk and customer-support tool.
731
Websites
4.1%
Share of Live Chat
48
Median DR
11,029
Median traffic
Top sites using Help Scout
Gorgias is a help desk built for e-commerce brands.
718
Websites
4.0%
Share of Live Chat
40
Median DR
26,357
Median traffic
Top sites using Gorgias
Freshchat is Freshworks's customer-messaging product.
667
Websites
3.7%
Share of Live Chat
42
Median DR
6,840
Median traffic
Top sites using Freshchat
Tidio is a live-chat and chatbot platform for small businesses.
553
Websites
3.1%
Share of Live Chat
25
Median DR
5,368
Median traffic
Top sites using Tidio
Podium is a messaging, reviews, and payments platform for local businesses.
465
Websites
2.6%
Share of Live Chat
11
Median DR
4,124
Median traffic
Top sites using Podium
Drift is a conversational-marketing and chat platform.
353
Websites
2.0%
Share of Live Chat
36
Median DR
5,375
Median traffic
Top sites using Drift
By number of websites, the most widely used alternatives to Zendesk are Tawk.to, HubSpot Chat, Crisp, LiveChat, Help Scout. The right one depends on your needs; compare them on adoption, authority, and audience above.
Site Stats Database tracks 16 other live chat tools used by 100 or more websites, plus a long tail of rarer ones. Zendesk itself is used by 1,108 websites.
Tawk.to leads this category with 5,857 websites in our catalog.
Adoption is counted from Site Stats Database's own crawl; authority (Ahrefs Domain Rating) and traffic come from Ahrefs and DataForSEO. Everything reflects the sites we track and refreshes at least monthly.
Citation
Site Stats Database. "Zendesk Alternatives & Competitors." Site Stats Database, July 1, 2026. https://sitestatsdb.com/technologies/live-chat/zendesk/alternatives
Site Stats Database tracks every live-chat tool with full monthly traffic history, authority, keywords, referring domains, and the complete detected tech stack. Filter, compare, and export the data.
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