Is Freshchat or Zendesk more popular?

Zendesk is used by more websites in our catalog: 667 use Freshchat and 1,108 use Zendesk.

Does Freshchat or Zendesk have higher-authority sites?

Freshchat sites have the higher median Ahrefs Domain Rating (Freshchat: 42, Zendesk: 41).

Is Freshchat or Zendesk growing faster?

Between 2026-06 and 2026-07, Freshchat went from 0.10% to 0.08% of all tracked sites, while Zendesk went from 0.16% to 0.13%. Freshchat is gaining ground faster in our index.

Can a site use both Freshchat and Zendesk?

No. A site runs a single live-chat tool, so Freshchat and Zendesk are mutually exclusive.

Where does this Freshchat vs Zendesk data come from?

Adoption is counted from Site Stats Database's own crawl; Domain Rating comes from Ahrefs and traffic from DataForSEO. Figures reflect the sites we track and refresh at least monthly.

Freshchat vs Zendesk — Site Stats Database

Freshchat vs Zendesk

A side-by-side comparison of two live chat tools, based on the 18,046 Live Chat sites tracked by Site Stats Database.

Last updated July 1, 2026

Metric	Freshchat	Zendesk
Websites	667	1,108
Market share	3.7%	6.1%
Share of top 10K sites	0.09%	0.11%
Share of top 100K sites

Rank	#8	#5

Median DR	42	41

Average DR	43	42

Median keywords	1,549	1,469

Median referring domains	742	719

Median domain age	15 yrs	16 yrs

Average domain age	16 yrs	17 yrs

Average monthly traffic	56,155	79,580

Combined monthly traffic	37,455,191	88,174,187

metrorestyling.com
LanguageEnglish
DR (Ahrefs)49
Total Keywords23,883
Referring Domains1,310
Domain Age17 yrs
Traffic (Jun 2026)1,570,521
Traffic Trend
TechnologyFreshchat
simplic.com.br
LanguagePortuguese
DR (Ahrefs)40
Total Keywords76
Referring Domains1,655
Domain Age12 yrs
Traffic (Jun 2026)1,520,760
Traffic Trend
Technology
christmaslightsetc.com
LanguageEnglish
DR (Ahrefs)57
Total Keywords38,402
Referring Domains5,757
Domain Age24 yrs
Traffic (Jun 2026)1,477,138
Traffic Trend
Technology
elsaspeak.com
LanguageEnglish
DR (Ahrefs)72
Total Keywords97,274
Referring Domains6,987
Domain Age10 yrs
Traffic (Jun 2026)1,477,094
Traffic Trend
Technology
fivestaralliance.com
LanguageEnglish
DR (Ahrefs)49
Total Keywords149,705
Referring Domains6,909
Domain Age21 yrs
Traffic (Jun 2026)1,311,464
Traffic Trend
Technology
rch.org.au
LanguageEnglish
DR (Ahrefs)78
Total Keywords137,682
Referring Domains14,001
Domain Age
Traffic (Jun 2026)1,152,041
Traffic Trend
TechnologyFreshchat
senville.com
LanguageEnglish
DR (Ahrefs)43
Total Keywords10,867
Referring Domains645
Domain Age16 yrs
Traffic (Jun 2026)1,073,346
Traffic Trend
Technology
viewsonic.com
LanguageEnglish
DR (Ahrefs)78
Total Keywords33,585
Referring Domains20,750
Domain Age31 yrs
Traffic (Jun 2026)1,043,698
Traffic Trend
Technology
easycanvasprints.com
LanguageEnglish
DR (Ahrefs)53
Total Keywords10,175
Referring Domains2,121
Domain Age15 yrs
Traffic (Jun 2026)965,138
Traffic Trend
Technology
thepaystubs.com
LanguageEnglish
DR (Ahrefs)75
Total Keywords32,847
Referring Domains3,889
Domain Age10 yrs
Traffic (Jun 2026)796,367
Traffic Trend
Technology

Website	Language	DR (Ahrefs)	Total Keywords	Referring Domains	Domain Age	Traffic (Jun 2026)	Traffic Trend	Technology
metrorestyling.com	English	49	23,883	1,310	17 yrs	1,570,521		Freshchat

wi.gov
LanguageEnglish
DR (Ahrefs)89
Total Keywords357,688
Referring Domains64,015
Domain Age25 yrs
Traffic (Jun 2026)7,986,994
Traffic Trend
TechnologyZendesk
wisconsin.gov
LanguageEnglish
DR (Ahrefs)88
Total Keywords377,302
Referring Domains55,747
Domain Age25 yrs
Traffic (Jun 2026)6,952,229
Traffic Trend
Technology
maine.gov
LanguageEnglish
DR (Ahrefs)89
Total Keywords346,949
Referring Domains71,804
Domain Age24 yrs
Traffic (Jun 2026)5,805,184
Traffic Trend
TechnologyZendesk
bonnieplants.com
LanguageEnglish
DR (Ahrefs)69
Total Keywords97,399
Referring Domains7,641
Domain Age28 yrs
Traffic (Jun 2026)2,994,451
Traffic Trend
Technology
ukcdogs.com
LanguageEnglish
DR (Ahrefs)75
Total Keywords18,207
Referring Domains5,261
Domain Age27 yrs
Traffic (Jun 2026)1,894,666
Traffic Trend
Technology
thetreecenter.com
LanguageEnglish
DR (Ahrefs)58
Total Keywords104,437
Referring Domains8,162
Domain Age12 yrs
Traffic (Jun 2026)1,407,888
Traffic Trend
Technology
circuitoftheamericas.com
LanguageEnglish
DR (Ahrefs)72
Total Keywords14,842
Referring Domains5,840
Domain Age15 yrs
Traffic (Jun 2026)1,337,503
Traffic Trend
Technology
tintdepot.com
LanguageEnglish
DR (Ahrefs)44
Total Keywords6,825
Referring Domains658
Domain Age17 yrs
Traffic (Jun 2026)1,101,093
Traffic Trend
Technology
springfield-armory.com
LanguageEnglish
DR (Ahrefs)71
Total Keywords22,128
Referring Domains3,945
Domain Age30 yrs
Traffic (Jun 2026)1,029,723
Traffic Trend
Technology
americantrucks.com
LanguageEnglish
DR (Ahrefs)70
Total Keywords214,183
Referring Domains6,114
Domain Age27 yrs
Traffic (Jun 2026)1,003,757
Traffic Trend
Technology