Help Scout vs JivoChat

Help Scout is used by more websites in our catalog: 731 use Help Scout and 120 use JivoChat.

Help Scout sites have the higher median Ahrefs Domain Rating (Help Scout: 48, JivoChat: 26).

Between 2026-06 and 2026-07, Help Scout went from 0.11% to 0.08% of all tracked sites, while JivoChat went from 0.02% to 0.01%. JivoChat is gaining ground faster in our index.

No. A site runs a single live-chat tool, so Help Scout and JivoChat are mutually exclusive.

Adoption is counted from Site Stats Database's own crawl; Domain Rating comes from Ahrefs and traffic from DataForSEO. Figures reflect the sites we track and refresh at least monthly.