Drift vs Help Scout

Help Scout is used by more websites in our catalog: 353 use Drift and 731 use Help Scout.

Help Scout sites have the higher median Ahrefs Domain Rating (Drift: 36, Help Scout: 48).

Between 2026-06 and 2026-07, Drift went from 0.05% to 0.04% of all tracked sites, while Help Scout went from 0.11% to 0.08%. Drift is gaining ground faster in our index.

No. A site runs a single live-chat tool, so Drift and Help Scout are mutually exclusive.

Adoption is counted from Site Stats Database's own crawl; Domain Rating comes from Ahrefs and traffic from DataForSEO. Figures reflect the sites we track and refresh at least monthly.