Crisp vs Freshchat

Crisp is used by more websites in our catalog: 1,275 use Crisp and 667 use Freshchat.

Freshchat sites have the higher median Ahrefs Domain Rating (Crisp: 38, Freshchat: 42).

Between 2026-06 and 2026-07, Crisp went from 0.18% to 0.14% of all tracked sites, while Freshchat went from 0.10% to 0.08%. Freshchat is gaining ground faster in our index.

No. A site runs a single live-chat tool, so Crisp and Freshchat are mutually exclusive.

Adoption is counted from Site Stats Database's own crawl; Domain Rating comes from Ahrefs and traffic from DataForSEO. Figures reflect the sites we track and refresh at least monthly.